Every feature, one connected platform
Customers, properties, and systems in one record. County forms that fill themselves and get filed. Scheduling, dispatch, invoicing, compliance reporting, and AI that reads your inspection photos. Here is all of it.
Purpose-built for septic management
Click through the real screens: the day's operations, the dashboard a town watches, an inspection in the field, the parcel map, the compliance record, and the AI that reads a photo of a failing tank.
Operations CRM
Manage your entire service business: customers, jobs, crews, and invoicing. All from one dashboard, built specifically for septic service providers.
Everything connects.
Operations, compliance, and AI on one record. One system, no gaps.
Your customers and their properties
One place for the whole business: every customer, every property, every system, and every job you have run on it. Schedule the work, send the crew, invoice it when it is done, and let it sync with QuickBooks. No more juggling a calendar, a spreadsheet, and a pile of paper forms.
Compliance without the filing cabinet
Every parcel carries its own record of inspections, pumping and filings, updated as the work happens. Municipalities see the whole jurisdiction at once instead of chasing providers for paper.
AI that reads the photos
Upload a photo of any septic component and get an instant assessment: cracks, corrosion, root intrusion, and early failure signs before they become emergencies. Then a 6, 12, and 24-month risk window built from the system’s own history, water quality data, and compliance record.
Job Scheduling
Drag-and-drop job calendar with crew assignment, status tracking, and automatic service record creation when jobs are completed.
Invoicing & Payments
Create invoices from completed jobs, pulling in materials and labor automatically. Send them by email with a PDF attached, or push them to QuickBooks, where your customer can pay by card or bank transfer. Partial payments, deposits, and overdue tracking built in.
AI Homeowner Reminders
Automated reminders for pumping schedules, inspection deadlines, and compliance renewals. Online booking built in.
Inspector Workflow
Digital field forms, photo capture, GPS pinning, and e-signatures. No more paper forms or lost reports.
Compliance Ledger
Every parcel gets a permanent compliance record: pumping history, inspections, permits and filings. Transfers at sale.
Photo & GPS Evidence + AI Diagnosis
Timestamped photos with GPS coordinates for every service visit. AI analyzes uploaded photos to detect cracks, corrosion, root intrusion, and other issues. Upload directly to diagnostic reports or service records.
Multi-Party Access
Towns, providers, homeowners, and attorneys all see the same data. Role-based permissions keep it secure.
Parcel Mapping
Visual map of every parcel in your jurisdiction. Color-coded by compliance status. Click to see full history.
AI Compliance Reports
One-click reports for board meetings, grant applications, and state audits. Export to PDF or CSV.
AI County Forms & Filing
We find your county’s septic forms and build a fillable autofill template for each. Sign in the field, send to the property owner to sign, then submit to the health department, at a filing address you set per form.
Upload Any Form
Have a form we haven’t built yet? Upload it in any format: PDF, Word, or a photo of a paper form. Our AI places every field and signature line, fills a test copy, and checks for overlaps automatically, so it comes back ready to use.
Permit Management
Track land development permits, septic system installations, and repair applications through every stage from submission to approval.
Service Record Management
Full CRUD service records with photo and document uploads. Track every pumping, inspection, repair, and installation with complete audit trail.
Multi-Organization
Work across multiple jurisdictions or service territories. Switch between organizations seamlessly with unified login.
QuickBooks Sync
Two-way sync with QuickBooks for invoices, payments, and customer records. Eliminate double-entry and keep your books accurate.
AI Symptom Diagnosis
Select from 14 septic symptoms across 7 categories. AI cross-references your system history, water tests, and compliance data to pinpoint the most likely cause.
AI Failure Prediction
AI analyzes system age, service history, and environmental factors to predict failure risk at 6, 12, and 24 months. Take action before problems become emergencies.
More tools for daily operations
Workflow tools that streamline everything from first contact to property management.
Embeddable Contact Form
Add a branded contact form to your website. Every submission flows directly into your SepticSync inbox with automatic parcel matching and customer conversion.
Property Profiles
Every parcel gets a complete profile: system type, installation date, compliance history, inspection records, and service timeline in one searchable location.
And the hundred small things
The parts of the week nobody puts on a homepage: the price book, the timesheet, the truck, the recurring pump-out. They are all in here, on the same record as everything else.
Running the day
- Route plannerOrder the day’s stops so the truck drives the shortest sensible line.
- Recurring serviceSet a pump-out every 3 years and it puts itself back on the calendar.
- Service agreementsMaintenance contracts with covered work, renewals, and billing schedules.
- AutomationsReminders, follow-ups, and status changes that fire on their own.
- Teams and crewsGroup techs into crews, set who can see and do what.
Quotes, invoices, and the books
- Estimates customers accept onlineSend a quote, they approve it from a link, it becomes a job.
- Price bookYour services and rates in one list, so every quote prices the same way.
- Job costingLabor, materials, and disposal against the invoice, so you can see what actually made money.
- TimesheetsHours captured against jobs, ready for payroll.
- Reports and A/R agingWho owes you what, how long it has been, exportable to CSV.
Trucks, parts, and the field
- Mobile app for techsThe day’s schedule, site visits, photos, and signatures from a phone in the yard.
- Vehicles and fleetEvery truck, who is in it, and what it is doing right now.
- Equipment trackingPumps, tanks, cameras, and gear: assigned, serviced, and accounted for.
- InventoryParts on the shelf and on the truck, drawn down as jobs consume them.
Records, property, and compliance
- Customer portal and online bookingCustomers see their own history and book service from your website.
- Document libraryPermits, as-builts, lab reports, and photos filed against the property.
- Well recordsWells tracked alongside septic, with depth, casing, tests, and setbacks.
- Town code lookupThe local rules that govern a parcel, next to the parcel.
- Smart MigrationPoint us at your folders, spreadsheets, or QuickBooks and we bring the history over.
- Duplicate cleanupFinds the same customer or parcel entered twice and merges it.
The route planner, the customer portal, and online booking start on the Growth and Pro plans. Everything else is on every plan. See what each plan includes.
Integrations Hub
Open a property and the outside record is already on it: parcel and tax map, flood zone, nearby spills, ownership changes. Your invoices move both ways with QuickBooks and finished forms go to the county. Agency data is deepest in New York and expanding state by state.
All integrations use encrypted, secure connections
Put down the paper. Run the whole operation from one place.
SepticSync is purpose-built for municipalities and service providers in every US county. Pick your state and counties at signup, our AI does the rest. Use everything free for 14 days, no card needed.
Built for municipalities and service providers in every US county.